About the Textbook

Copyright: 2017 | Pages: 242

Author: Suzanne Salimbene, PhD

As the population in the United States grows increasingly multicultural, the U.S. patient population and the U.S. health care workforce grow proportionately diverse. In order to deliver high-quality health care to people from a wide variety of cultures, health care workers must become both linguistically and culturally competent.

This third edition of What Language Does Your Patient Hurt In? was written with that goal in mind: to improve health care workers' cultural and linguistic competence. It emphasizes educating oneself in the beliefs and practices of various cultures (including one's own), treating patients with respect as they define it, communicating appropriately to both patients and coworkers, and providing the best possible health care to patients from all cultural backgrounds.

Textbook Features

• Photographs depict the cultural and religious practices and settings described in the chapters.
• Colorful illustrations' such as maps and graphs'give life to the information and data presented in the book.
• Tables depict a wealth of detailed data from dozens of sources.
• Pull quotes in Chapter One direct students' attention to key concepts and emphasize what students should keep in mind when proceeding through the book.
• End-of-chapter content includes the following sections:
  • ​Keys to Good Relationships with Patients provides recommendations for health-care students and healthcare workers on how to build good rapport with patients. The information in each list is specific to the groups discussed in that chapter. These lists appear at the end of Chapters 2 through 8.
  • Chapter Summary succinctly reinforces the content of the chapter.
  • Questions for Thought and Discussion offers assessments through a variety of question types. Some of the questions require you to review chapter content and reflect before responding, whereas other questions describe workplace-based situations you must think through and resolve. Suggested answers to the questions appear in Appendix A.
  • Class Activity presents a group project, such as a role-play scenario, a class report on a community research project, or a group activity.